CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...
Much has changed in the world of communications since 1990. The rate of change is increasing and, by 2020, smartphones, fibre and 4G wireless will be...
Trends such as the growing demand for spectrum, advances in wireless technologies and changing worldwide supply chains have emerged, prompting a need...
Some operators have responded to challenges to their revenue growth by adopting new retail pricing practices that, while legal, could be considered...
Starlink has made significant strides in the satellite industry, positioning itself as a major threat to established players. Within a short period,...
Operators are generating significant revenue from SME IT services, but they are struggling to grow their market share. There are several strategies...
Legislators in the EU have proposed the introduction of mandatory content filters for providers of online services, intended to better protect the...
A new report by Analysys Mason explores recent dynamics in the advertising market and uses case studies to demonstrate the increasing convergence...
The number of operators offering fixed–mobile convergence (FMC) services is growing thanks to fixed–mobile mergers and a greater use of...
This profile assesses Amdocs’s digital wholesale products, solutions and services for the telecoms...
