Verizon reported that almost 80% of its mobile customers were on unlimited plans in 2Q 2022. This article explores the potential for operators to...
Mobile service providers in high‑income markets are struggling to grow mobile revenue with their traditional connectivity plans. Singtel’s new...
After missing projected growth in some quarters of 2022, Netflix announced the reduction of prices for some of its subscription plans in more than 30...
The high prices that fixed–mobile convergence customers pay can put their retention at risk. Explore how operators can reward...
Lower capex may give operators the chance to invest greater sums in new services. This article looks at some of the options for...
All operators examined in this report are aiming to increase customer satisfaction by improving their home Wi-Fi service, but some are building on...
Many customers already have unlimited mobile data plans and sufficient fixed broadband speeds. What can an operator sell to a consumer who already...
Martin Scott talks with Dongye Liu about how leading broadband providers are minimising churn in their customer...
BT Group announced on 27 April 2022 that it will make EE its flagship consumer brand. This article explores the reasons for this move and the...
Communications service providers (CSPs) recognise the critical role that autonomous networking (AN) can play in driving efficiencies, enhancing...