In order to support new services, the telecoms industry is moving towards consolidating OSS capabilities, with end-to-end service orchestration...

This report explores some of the commercial issues that telecoms operators face when monetising public 5G enterprise services. It considers the role...

Operators should consider different strategies, including relying upon some form of public financial intervention, adopting new investment models and...

Operators are capturing only a fraction of the revenue they could generate from existing customers, particularly among the higher-value family...

BT Group announced on 27 April 2022 that it will make EE its flagship consumer brand. This article explores the reasons for this move and the...

South Korea’s 5G developments have been challenged by the failure of the three national mobile network operators (MNOs) to fulfil their mmWave...

Many customers already have unlimited mobile data plans and sufficient fixed broadband speeds. What can an operator sell to a consumer who already...

We built a TCO model to assess the cost benefits of deploying Microsoft’s Azure Operator Nexus compared to alternative options for network...

Rich Business Messaging (RBM), the RCS-based business messaging product, offers more functionality than SMS and apps such as WhatsApp, but it has...