Multigig broadband is now mainstream, but the speed premium is eroding fast. This report benchmarks 594 tariffs across 63 operators in 16 countries,...
Operators are capturing only a fraction of the revenue they could generate from existing customers, particularly among the higher-value family...
This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries worldwide, based on primary...
This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...
Telecoms operators offer a wide range of incentives to encourage their customers to purchase both fixed and mobile services in a bundle. These...
In June 2026, Comcast announced its intention to separate into two independent, publicly traded companies: Comcast (the US cable business) and...
Operators are capturing only a fraction of the revenue they could generate from existing customers, particularly among the higher-value family...
Spain’s fixed–mobile convergence (FMC) market is approaching saturation, with growth in the number of FMC accounts increasingly driven by...
Virgin Media O2’s results for 2Q 2026, published in late July, showed a continuation of previous trends: revenue, mobile subscriber and fixed...
The global mobile services market is becoming more polarised: regions with mature mobile markets face revenue pressure, while low- and middle-income...
