This country report and accompanying data provide a comprehensive overview of Turkey's telecoms market, including KPIs and data on subscribers,...
Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...
This country report and accompanying data provide a comprehensive overview of Slovakia's telecoms market, including KPIs and data on subscribers,...
The internet has always flourished as a network of networks, with internet protocol (IP) interconnection enabling the exchange of traffic between...
Each upgrade of home broadband equipment or change of supplier feeds the constant stream of discarded modems, routers and set-top boxes. But who is...
A growing number of telecoms operators are launching GPU-as-a-service (GPUaaS) offerings to unlock a new revenue stream. This report outlines the...
This country report and accompanying data provide a comprehensive overview of Serbia's telecoms market, including KPIs and data on subscribers,...
Zendesk is a cloud-based customer experience platform provider that helps organisations deliver personalised, omni-channel engagements across the...
Operators are balancing numerous legacy networks while also investing in emerging technologies such as 5G RedCap and eRedCap. Emerging networks could...
Telecoms operators will need to migrate to cloud-native automation solutions or new Telco Cloud MANO implementations to unlock greater benefits from...