Fibre-to-the-room (FTTR) represents a promising new opportunity for fixed broadband operators

Fixed broadband customers' expectations are changing and end users are placing greater value on the quality of in-home network connectivity....

Password sharing may have lost Netflix billions of dollars in retail revenue, but operators can help

Password sharing is a monetisation problem for streaming video providers in general and for Netflix in particular. The proportion of users in Europe...

Comcast’s success shows the power of a connected-home-centric strategy

Comcast launched its home Wi-Fi-centric xFi proposition in May 2017 and has achieved great success. This article looks at the scale of...

Netflix has launched a free plan in Kenya to promote growth as competition increases in the rest of the world

Netflix has launched a free plan in Kenya. The company is struggling to maintain its growth trajectory in the rest of the world as major rivals, such...

Access to first-party customer data and ad space puts operators in a strong place to explore digital advertising

Digital advertising is an attractive area to operators, but many remain unsure as to how to approach the opportunity, and recent market exits suggest...

Microsoft’s acquisition of Nuance will strengthen its position in the telecoms customer engagement market

Microsoft entered into an agreement on 12 April 2021 to acquire Nuance Communications (Nuance), a provider of conversational artificial intelligence...

OTT video players will disrupt the premium sports market as the value of sports rights falls

Margins on premium sports rights have declined, and a growing number of OTT video providers have begun to enter the market, disrupting the previous...

Cost and complexity hinder the return and recycling of home broadband equipment

Managing e-waste is costly and complex, and understanding industry progress in managing e-waste is blurred by limited and inconsistent operator...