Mobile service providers can use eSIMs to generate new sources of revenue and differentiate connectivity services on new features. The MVNO Honest is...

This article discusses how ServiceNow has helped AT&T to automate its IT processes, reduce manual intervention and enhance its customer service...

Cyber-security and MSP-focused vendors can grow their revenue in the SMB market by helping MSPs to build their security...

The L-band services are the cornerstone of maritime safety systems. Recent disruptions in the Asia-Pacific region, leaving L-band users without...

This report provides market share data for communications service provider (CSP) spending on telecoms-specific customer engagement systems and...

Operators know that consumers’ home Wi-Fi networks are a bottleneck to improved customer experience, but the investments required to overcome...

This report provides market share data for communications service provider (CSP) spending on telecoms-specific service design and orchestration...

The Mobile World Congress gave a glimpse of the new services and products that operators will be able to offer to consumers in future. This article...

Analysys Mason expects a paradigm shift in the postal sector, but change takes time and effort from the industry, and consumers may also need to...

The telecoms industry is in a period of significant transition. Disrupted by digital native companies from across the media, internet and...