Telecoms operators offer a wide range of incentives to encourage their customers to purchase both fixed and mobile services in a bundle. These...

Mobile operators would like to raise the ARPU of their business mobile services but may struggle to justify higher prices. Differentiating their...

This report highlights the business activities of 92 telecoms operators in 17 countries in Western Europe. The profiles in this report include...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

This report provides an analysis of the trends in smartphone usage among consumers in Europe and the USA. It uses consumer survey data to assess the...

This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Europe and the USA, as well as...

This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...

This report uses consumer survey data to provide an analysis of the customer experience of smartphone users in Europe and the USA. It includes...