Fixed data traffic accounts for 84% of data traffic on telecoms networks, a share that will remain relatively stable during the forecasted period....

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

Budget and business plan reviews of mobile, fixed and cable integrated...

The June 2021 results showed signs of market recovery for all Gulf-based operator groups apart from Omantel and Zain. In this article, we analyse the...

Gulf-based operators are among the first in the world to have introduced 5G FWA services. However, the growing coverage of FTTP means that some...

Comparing the very different market structures of neighbouring and somewhat similar countries provides insights for market players and policymakers...

This analysis of our consumer survey data shows that cloud gamers pay more for improved connectivity that meets their demands and are potentially...

We explore the take-up of Amazon Prime Video, Disney+, Netflix and other streaming video services, their relative success and market share, how happy...