Major operators in the UK have adopted fixed price rises following Ofcom’s ban on mid-contract price rises announced in June 2024. This article...

Discover how leading telecoms operators are successfully reducing customer churn through innovative strategies. This report provides actionable...

The demand for high-speed internet is continuing to surge and telecoms operators are increasingly turning to multi-gigabit tariffs to stay...

SK Telecom’s current core business looks similar to that of many other telecoms operators, but rather than accept tepid growth rates, SK...

Community Fibre is one of the more successful fibre pureplay operators, and already has take-up rates of over 25%. This article explores Community...

This report uses the results of our annual consumer survey to provide an analysis of how satisfied consumers are with their fixed-wireless access...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

Starlink and Kuiper are revolutionising consumer satellite broadband by offering high-speed internet to underserved areas. Some telecoms operators...

Samsung Vision AI, unveiled at CES 2025, integrates advanced AI into TVs to enhance entertainment and smart-home control. This development challenges...

This short slide deck outlines the topics that our Consumer Services and Business Services research teams will focus on during...