This article summarises Analysys Mason’s predictions for how much small and medium-sized businesses (SMBs) will spend on technology in...
Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....
Bob Takacs (Research Director) gave this presentation at Analysys Mason's 12th annual Telecoms Summit on 6 October...
The number of digital transformations will increase as SMBs ensure that all IT can be remotely managed from the cloud, invest in managed connectivity...
Managed services continue to be popular among SMBs. Over the next 5 years, spending on cloud and managed services via the MSP channel is anticipated...
Sustainability has become a high priority for SMBs since the outbreak of the COVID-19 pandemic. 46% of SMBs said they are more likely to purchase...
43% of the respondents to our survey of 413 SMBs in the USA in 1Q 2022 switched to a new IT service provider during 2021. This figure is 18...
Rapid growth in spending on DRaaS solutions throughout the 2020s presents an opportunity for providers to greatly increase their revenue. DRaaS...
Analysys Mason’s small and medium-sized business team provide a summary of the key trends that they are expecting in...