This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...

Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

This report highlights the business activities of 32 telecoms operators in 7 countries in developed...

The pandemic put pressure on fixed networks in developed Asia–Pacific but consumers have generally remained satisfied with their fixed...

Study of key steps for operators and policy-makers in APAC to take to realise the benefits of...

Learn more about the data plans that consumers have and the relationship between data plans, usage and customer satisfaction (NPS). Operators have...

This survey report examines consumer interest in satellite-based, direct-to-device messaging services beyond terrestrial network...

A total of 10 new submarine cables became ready for service in 2023, connecting 21 countries across 7 regions. The number of submarine cables has...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...