Telecoms operators offer a wide range of incentives to encourage their customers to purchase both fixed and mobile services in a bundle. These...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

This report examines the drivers and shifts in consumer spending on traditional pay-TV and streaming video services in Western Europe to 2028. It...

Gain insights into worldwide deployments of private LTE and 5G networks using this quarterly...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...

This report assesses 43 European CSPs and highlights important trends in digital experience in...