This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

Budget and business plan reviews of mobile, fixed and cable integrated...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

This tracker monitors the deployment of private LTE and 5G networks...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...