This article discusses how ServiceNow has helped AT&T to automate its IT processes, reduce manual intervention and enhance its customer service...

We developed a bottom-up postal network cost model to help a regulator assess the impact of service reforms. The model provided an independent...

Report emphasizes need for policymakers to recommit to unlocking more licensed, mid-band spectrum to power...

Denmark's National IT and Telecom Agency (NITA) wanted to upgrade its existing LRAIC model of fixed networks to enable calculation of the costs of...

Analysys Mason was the first port of call for the GSMA when it was looking to commission a report on mobile broadband and build its understanding...

The Authority for Info-communications Technology Industry of Brunei Darussalam (AITI) commissioned Analysys Mason to develop a strategic plan to...

Operators face multiple uncertainties when developing their strategy for machine-to-machine (M2M) connections and the Internet of Things (IoT). In...

The International Telecommunications Union (ITU) recently announced that 2.6 billion people, or about one third of the world’s population, remain...

Analysys Mason reveals which trends will make an impact in the telecoms, media and technology sector in the next 12...

Vendors must understand how the drive for greater environmental sustainability is changing telecoms operators’ spending patterns. This report...