This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This report assesses 29 CSPs across 10 countries in APAC and highlights important trends in digital...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

This report provides valuable insights into the AI-related needs and behaviours of medium-sized businesses – the sector challenges and large...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

Deploying network infrastructure in rural and remote locations to provide ubiquitous connectivity can be logistically challenging and expensive for...