This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...

Analysys Mason advised the French Ministry of Culture and the French media regulator (CSA) on the conditions for successful development of local...

In this episode, Analysys Mason’s Prachi Kawade, Senior Analyst and expert in space and satellite talks with Chris Rampersad of EarthDaily...

This survey report examines consumer interest in satellite-based, direct-to-device messaging services beyond terrestrial network...

Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

Telecoms operators are increasingly offering professionally monitored security (PMS) services because of these services' synergies with core telecoms...

Telecoms capex intensity is higher in Europe than that in comparable regions, and differences between countries point to underlying long-term trends...

This dataset summarises the most-relevant mobile customer experience KPIs for major operators in 18 countries based on primary...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 18 countries based on primary...