Analysys Mason forecasts that the customer engagement market will reach USD22.6 billion by 2030. The adoption of AI technologies that automate...
Customer churn and loyalty are key issues for telecoms operators; gamification can help to resolve...
Broadband has become just as fundamental as services such as electricity and transportation to enable societies to run smoothly. The pandemic...
This article uses data from the latest edition of Analysys Mason’s 'Low-Earth orbit satellite tracker' to provide insights into this evolving...
The Telecom Policy 2015 will create a significant amount of work for the PTA, but existing players will also face a period of intense regulatory...
Analysys Mason has been awarded a bronze medal for our work in IT, technology and telecoms. Thank you to our clients and peers for recognising our...
The emergence of secure-access service edge (SASE) as a concept is highly relevant to telecoms operators. This article explores the approach that...
Telecoms operators have an opportunity to increase SMEs' adoption of business mobile tariffs when the share of employees that have business handsets...
Operators are expected to capture a growing share of the market for cyber-security services for small and medium-sized enterprises (SMEs), but there...
This report explores some of the commercial issues that telecoms operators face when monetising public 5G enterprise services. It considers the role...
