Businesses are experimenting with the implementation of tools based on large language models (LLMs), like ChatGPT, to enhance user experience across...
Mobile service providers can use eSIMs to generate new sources of revenue and differentiate connectivity services on new features. The MVNO Honest is...
Operators have been trying to raise prices and have often used inflation as a reason to do so. This article explores the strategies for increasing...
Operators know that consumers’ home Wi-Fi networks are a bottleneck to improved customer experience, but the investments required to overcome...
Netflix began to beta test a cloud gaming service in August 2023. Unlike established cloud gaming businesses, Netflix is aiming for a distinct, more...
Zain’s digital sub-brands in Iraq, Kuwait and Saudi Arabia offer more customisation than is traditionally available through mobile contracts....
This article introduces a framework for exploring the different ways in which telecoms operators and other organisations can be involved in the...
Latin America (LATAM) lags behind most of the world in terms of consumer adoption of 5G services. 5G adoption is highest in Chile (Figure 1),...
Lower capex may give operators the chance to invest greater sums in new services. This article looks at some of the options for...
Apple’s decision to support rich communications services (RCS) will not be enough to reach mass-market adoption of this solution. This article...
