Operators play an important and growing role as a retail channel for streaming video services. Our survey of 18 500 consumers indicates that...

This report provides a comprehensive forecast of around 360 mobile and fixed KPIs for Western Europe, individual country forecasts and...

In this study, we consider the potential for LEO satellite broadband to meet end users’ needs in a more cost-effective manner than FTTH in the...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

Vehicles are becoming increasingly connected and satellite-enabled safety services are gaining strong consumer interest, yet willingness to pay for...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...

Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...

Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...