This report uses the results of our annual consumer survey to provide an analysis of how satisfied consumers are with their fixed-wireless access...

This report focuses on the usage of Meta-owned services (Facebook, Facebook Messenger, Instagram and WhatsApp) among respondents of Analysys Mason's...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to the behaviour and preferences of consumers worldwide in their...

Learn more about the data plans that consumers have and the relationship between data plans, usage and customer satisfaction (measured by Net...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

Fixed–mobile operators are increasingly focused on fixed–mobile convergence (FMC) bundles because FMC customers spend more and churn less...

This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...

Study of key steps for operators and policy-makers in APAC to take to realise the benefits of...

Telecoms service revenue in most countries in DVAP will return to continuous yearly growth from 2023 after a few years of decline caused by the...

In August 2024, Analysys Mason completed the primary stage of its annual consumer survey. This short piece summarises some of the initial...