Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 83 countries around the...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

Gain insights into worldwide deployments of private LTE and 5G networks using this quarterly...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...

Some operators have responded to challenges to their revenue growth by adopting new retail pricing practices that, while legal, could be considered...

After missing projected growth in some quarters of 2022, Netflix announced the reduction of prices for some of its subscription plans in more than 30...

The number of public cloud provider (PCP) partnerships with communications service providers (CSPs) is increasing. This tracker follows partnerships...