To succeed in the future, utility companies will need to transform their services and capabilities to be flexible and on-demand. Most industries can...

Comcast held its annual analyst event in Philadelphia in April 2024. This article explores the main themes and why Comcast Business may still be...

Comcast Business presented ambitious plans at its tenth annual analyst event in April 2025. Learn more about its strategies to become the leading...

KDDI has long had a strategy of diversification away from telecoms, but with mixed results. This article explores KDDI’s strategy, its...

This report assesses how fixed broadband providers can add value to their connectivity services by incorporating services related to consumers’...

This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...

This report examines the strategies that ten telecoms operators are taking as part of selling fixed–mobile convergence (FMC) services to...

The high take-up of unlimited data plans is making it difficult for operators to increase ARPU further. This report outlines the approaches that six...

Operators need to identify if (and when) the promotion of fixed–mobile discounts maximises their profits. We have conducted a scenario analysis...

Operators are increasingly able to meet consumers’ demand for multi-gigabit connectivity as FTTP roll-outs progress, but the most effective...