Operator business services: Chile forecast 2021–2026

22 April 2022 | Research

Catherine Hammond

Forecast report | PPTX and PDF (8 slides); Excel | SME Services| Enterprise Services


"Growth in operator revenue from ICT services will offset the decline in revenue from more traditional business services in Chile."

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This report provides an outlook on the telecoms and ICT services market in Chile for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report and the associated data annex provide:

  • forecasts for operator services to micro, small, medium-sized and large enterprises
  • an estimate of the total market addressable by operators for ICT services and the likely share achievable by them for seven service categories
  • quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large)
  • demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).

It also describes operators active in the business market in Chile including Claro (América Móvil), Entel, Grupo GTD, Movistar Empresas (Telefónica), Mundo (Pacifico Cable), VTR (Liberty Latin America) and WOM.

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Coverage

Geographical coverage

 

Services

  • Chile
 

Mobile

  • Handset voice
  • Handset messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
  • Pay TV
 

ICT

  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

 

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