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Operator business services: USA forecast 2020–2025

14 April 2021 | Research

Catherine Hammond

Forecast report | PPTX and PDF (20 slides) | SME Strategies| Large Enterprise Voice and Data Connectivity| Large Enterprise Emerging Service Opportunities


"Revenue growth in broadband and ICT services among SMBs may enable smaller operators in the USA to increase their market share."

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This report provides an outlook on the telecoms and ICT services market in the USA for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report contains:

  • forecasts for operator services to micro, small and medium-sized enterprises (MSMEs) and large enterprises including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services
  • quantification of revenue, the number of connections or users and ARPU for each service and each business segment (micro, small, medium and large)
  • an estimate of the total market fo ICT services addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).

It also provides short profiles of operators that are active in the Canadian business market including AT&T, Comcast, Charter (Spectrum), Frontier Communications, GTT, Lumen Technologies (CenturyLink), TDS Inc. (TDS Telecom and US Cellular), T-Mobile US, Verizon, Windstream and Zayo

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Coverage

Geographical coverage

 

Services

Countries modelled

  • USA
 

Mobile

  • Voice
  • Messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
  • Pay TV
 

ICT

  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

 

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