The digital transformation permeates every aspect of economic and social activity, and has dramatically altered the nature of competition worldwide. Practically all businesses will need to become digital economy participants, whether they provide online digital services, digital substitutes for traditional goods and services, or physical goods marketed and sold by digital means.
Operators, vendors and service providers must navigate this dramatic shift in the competitive landscape, where pressures come not only from established players, but also from Internet giants and emerging start-ups.
Analysys Mason provides comprehensive coverage of the digital economy and the changing role of telecoms operators through two distinct research programmes.
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Caroline Gabriel, Principal Analyst, and Michele Mackenzie, Principal Analyst, presented these slides at Analysys Mason's seventh annual invitation-only event in London on Thursday 3 October 2019. This event was designed to help operators and vendors to understand the key drivers and trends that are influencing the telecoms, media and technology (TMT) industry in Europe.
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Caroline Chappell, Research Director, presented these slides at Analysys Mason's seventh annual invitation-only event in London on Thursday 3 October 2019. This event was designed to help operators and vendors to understand the key drivers and trends that are influencing the telecoms, media and technology (TMT) industry in Europe.
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This report focuses on aspects of Analysys Mason's Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on respondents’ usage of mobile services and devices. The survey was conducted in association with Survey Sampling International.
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