Communications service providers (CSPs) can implement gamification strategies in call centres to help to improve internal collaboration and customer...
This report provides an outlook on the business telecoms and ICT services market in Singapore. It highlights overall revenue trends and identifies...
Accedian is a provider of passive and active test agents as well as performance analytics for mobile and fixed networks and services. This profile...
This report provides key findings from consumer survey data from the Philippines and gives an analysis at the operator level. It covers fixed...
The near-RT RIC provides a new approach to automating RAN management and control, thus enabling MNOs to improve service agility and network...
eBPF-based observability solutions can help CSPs to address the current challenges with observability for 5G networks, but vendors need to optimise...
This profile provides a view into Orange’s data strategy and highlights the key priorities in terms organisation and data...
This profile discusses the strategic direction of Kenmei Technologies, and its primary product. The vendor’s analytics platform aims to provide...
The concept of the metaverse is entering mainstream conversation. This survey report focuses on consumers’ understanding of the metaverse. It...
5G SA networks support all types of 5G service, which introduces a new level of complexity and requires near-real-time...
