The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

Operators are seeking new services and features to enhance their mobile propositions. This tracker provides insights into mobile plans worldwide and...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing...

HCLTech announced, on 23 May 2024, that it is set to acquire key business support systems (BSS) assets from Hewlett Packard Enterprise’s...

This article discusses why fixed–mobile convergence (FMC) customers are more likely to buy high-end plans and additional services and products...

Small businesses place a high value on access to local and personal interactions with suppliers. Some operators continue to use this as an effective...