This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...

Operators are increasingly able to meet consumers’ demand for multi-gigabit connectivity as FTTP roll-outs progress, but the most effective...

This report assesses how fixed broadband providers can add value to their connectivity services by incorporating services related to consumers’...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Europe and the USA, as well as...

This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...

This dataset summarises the most relevant streaming video customer experience KPIs for major streaming video services in 19 countries worldwide,...

In many countries, operators have been banking on fibre upgrades to increase ARPU, but this potentially sets them up for a problem. This presentation...

Operators differ in their business strategies for Wi-Fi improvement. Analysys Mason has distinguished a variety of ways that operators can leverage...