Many operators in Western Europe have already implemented price increases for their fixed and mobile services or plan to do so in the future,...

This report uses the results of our consumer survey to provide an analysis of consumer trends regarding handset brands. It explores distribution of...

The relationship between data allowances, data usage and customer satisfaction is not straightforward. This report assesses the mobile data usage...

This report provides data and insights into the adoption of fixed–mobile convergence (FMC) and the penetration of FMC bundles among fixed...

This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

Customers may not need multi-gigabit speeds, but they want and are willing to pay extra for these services. Operators should offer them. This article...

Listen to our space and satellite experts, Christopher Baugh and Shagun Sachdeva, as they discuss Starlink’s impact on the in-flight...

This survey report examines consumer interest in satellite-based, direct-to-device messaging services beyond terrestrial network...