MNOs are realising the business case for satellite backhaul, supported by falling capacity prices, increased take-up of small cells and the...

The service design and orchestration (SDO) market grew by 4.8% year-on-year in 2021, following a decline in 2020 due to the COVID-19 pandemic. In...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

Operators have many cellular IoT network access technologies to choose from, with some overlaps in capabilities. Opportunities to consolidate these...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

Analysys Mason profiled six operators’ consumer IoT offerings in 2019 when the market was nascent. Operators have since had to scale down their...

This report explores the role that telecoms operators can play in the metaverse and how this role contrasts with and complements that of...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries worldwide, based on primary...

Satellite operators worldwide are building out constellations at pace, spanning broadband, direct-to-device and IoT services across commercial,...