ServiceNow recently unveiled its unified customer relationship management (CRM) platform named ServiceNow CRM. This profile assesses...

Salesforce offers cloud-based customer relationship management (CRM) solutions and enterprise applications that are focused on marketing, sales,...

Flytxt is an independent supplier of AI and omni-channel marketing automation solutions for customer lifetime value management and customer...

Genesys is a global provider of cloud-based and AI-powered customer experience and contact centre solutions. This profile assesses Genesys’s...

Amdocs is a leading provider of BSS/OSS products and services covering the entire lead-to-care customer lifecycle. This profile assesses...

This profile assesses CSG’s products and services in the customer engagement market. CSG is focused on providing solutions to both win...

This profile assesses Foundever’s products and services in the customer engagement market. Foundever is a global customer experience...

Analysys Mason provides detailed 5-year forecasts of the telecoms market in the Middle East and North Africa. This report focuses on operators’...

Analysys Mason provides detailed 5-year forecasts of the telecoms market in the Middle East and North Africa. This report focuses on operators’...

Cablecos have a variety of possible strategies to migrate to FTTP networks. This report looks at three key strategic approaches and a number of...