The customer engagement market grew by 1.0% year-on-year in 2021 to reach USD14.4 billion. This growth is a result of CSPs' adoption of digital...

Energy costs account for up to 40% of CSPs’ operating expenses. This report investigates the role of inventory systems in CSPs' energy...

This report reviews the approaches that operators in the GCC have adopted to monetise consumer 5G services and presents some best practices from...

The automated assurance market grew by 3.2% in 2021, driven by changes at the network level and by the acceleration in 5G deployments, both of which...

This report analyses the private LTE/5G network strategies of selected operators and complements our previous private LTE/5G networks case studies...

This report provides forecasts for communications service provider (CSP) spending on customer engagement software and related services for...

We assisted a North African operator in a FTTH roll-out...

Commercial and technical due diligence of a quickly growing SD-WAN-as-a-service...

Commercial due diligence of a Sigfox Operator in Europe on behalf of a financial...

CSPs need to prioritise the transformation of their legacy BSS in order to enable the creation of IoT ecosystems that can attract new participants,...