SK Telecom launched its online subscription brand T Universe in August 2021. This article outlines the offer and discusses its replicability in other...

This article explores the 2023 financial results from communication platform-as-a-service (CPaaS) and application-to-person (A2P) messaging providers...

Our consumer survey results show that m-wallet users prefer to use traditional payment methods rather than m-wallets to shop online. M-wallet...

In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...

This article discusses Analysys Mason’s forecast for the mobile voice and messaging market until 2028. It examines the traffic trends for...

The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...

5G has a completely new charging system associated with it: the converged charging system (CCS). However, CSPs should be aware that CCSs will not yet...

This article highlights the major drivers of the price increases announced by Indian mobile network operators in July...

eSIMs are now available in more than 190 countries worldwide but awareness and adoption remain low, partly due to operators’ reluctance to...

IoT connectivity services are expected to account for more than half of operators’ incremental revenue from enterprise public network mobile...