Managing e-waste is costly and complex, and understanding industry progress in managing e-waste is blurred by limited and inconsistent operator...
Mobile service providers can use eSIMs to generate new sources of revenue and differentiate connectivity services on new features. The MVNO Honest is...
In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...
Fixed broadband customers' expectations are changing and end users are placing greater value on the quality of in-home network connectivity....
5G services have been launched in most countries in Europe. Increasing coverage of 5G networks, and more-affordable 5G-ready handsets are rapidly...
Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....
Analysys Mason’s latest research on 5G standalone (SA) analyses the coverage achieved by leading operators across the 32 countries with active...
The viability of the traditional more-for-more strategy is coming under question because operators are unable to offer customers on unlimited plans...
This article discusses why the business case for FWA (which is strongly influenced by geographical factors such as network capacity and FTTP...
Industry leaders at FutureNet World 2024 shared that operators are exploring generative AI (GenAI)-based use cases, but that non-GenAI remains...
