This report explores how a growing number of CSPs plan to adopt virtual assistants to help them to augment and consolidate their customer service...
This report uses consumer survey data to identify which over-the-top (OTT) communication apps are the most popular in Sub-Saharan Africa (SSA). It...
Lower capex may give operators the chance to invest greater sums in new services. This article looks at some of the options for...
The telecoms sector will experience plenty of M&A activity in 2019. Here are Analysys Mason's top-10 predictions for M&A activity in the...
The shift to open optical networking architectures has led to increased network complexity when operating across multi-vendor optical systems....
T-Mobile USA needed to transform its procurement back-office processes to meet its ambitious 5G deployment plans. The communciations service provider...
BT Group announced on 27 April 2022 that it will make EE its flagship consumer brand. This article explores the reasons for this move and the...
This article outlines the main topics for the business services market for 2025. It covers new areas such as IT services, enterprise AI products, IoT...
Legacy fixed telecoms operators are starting to remove copper. This article looks at the scale of ‘avoided emissions’ in the removal and...
The IoT market is only just beginning to emerge, and the telecoms industry (like many other sectors) is just beginning to understand how to address...
