The gaming segment is large, so operators must ensure that they are satisfying this group. In this article, we consider the fixed broadband...
This report is intended to bring a clear and evidence-based perspective to the global debate regarding whether network usage fees should be...
Incumbent operators in other European countries have been struggling to increase their share of fixed broadband connections because of price...
Challenges in deploying new mobile infrastructure risk delaying the roll out of 5G in the UK, according to a report published today by the Broadband...
Terrestrial operators should pay close attention to SpaceX’s IPO S-1 filing: it contains clear warning signals. This article explores the...
All operators examined in this report are aiming to increase customer satisfaction by improving their home Wi-Fi service, but some are building on...
This survey report presents key findings from consumer data from Oman and gives an analysis at the operator level for customer satisfaction, customer...
Fibre roll-outs are making it harder for operators to differentiate their fixed connectivity services based on factors such as bandwidth and...
In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...
The number of fixed operators that offer mobile services has increased in most countries in Europe. However, the fixed broadband market share of...
