This report uses our survey results to discuss how operators can effectively monetise high-speed fixed broadband packages and how improved speeds...

Fixed broadband customers' expectations are changing and end users are placing greater value on the quality of in-home network connectivity....

Password sharing is a monetisation problem for streaming video providers in general and for Netflix in particular. The proportion of users in Europe...

This report uses consumer survey data to identify which over-the-top (OTT) communication apps are the most popular in Sub-Saharan Africa (SSA). It...

This report provides consumer survey data on the adoption of 4G and 5G by smartphone users in Sub-Saharan Africa (SSA). It assesses the impact of 4G...

This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Sub-Saharan Africa (SSA) and the...

This report focuses on how consumers engage with mobile financial services in developed Asia–Pacific (DVAP) as seen through our annual consumer...

Etisalat Group changed its brand identity to ‘e&’ in February 2022. It also created a new dedicated business unit, e& life, whose...

Many businesses use messaging channels including SMS to communicate with their customers. Indeed, around 1.8 trillion application-to-person (A2P)...

This report provides an analysis of the digital experience of smartphone users in Europe and the USA. It uses consumer survey data to analyse mobile...