Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in Europe and the...

This report uses our survey results to discuss how operators can effectively monetise high-speed fixed broadband packages and how improved speeds...

This survey report focuses on how consumers engage with streaming (OTT) video services and how changes affect telecoms operators’ services and...

This report provides an analysis of the digital experience of smartphone users in Europe and the USA. It uses consumer survey data to analyse mobile...

This consumer survey report presents details of gamers’ content usage and spend and how their gaming behaviour translates into predictable...

Gamers spend significantly more on telecoms and media services than non-gamers, and are much more engaged. This report presents data on gamers’...

Budget-friendly operators such as Digi and Iliad outperformed many established competitors in terms of revenue growth in 2023. Their success was due...

This tracker provides details on retail fixed broadband download speeds that subscribers take in 21 countries. It contains data reported by...

We explore the take-up of Amazon Prime Video, Disney+, Netflix and other streaming video services, their relative success and market share, how happy...