This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

This report examines how different operators approach the sale and provisioning of IT services and solutions to SMEs. It outlines specifics such as...

This report provides key findings from Analysys Mason's consumer survey data from 17 countries on the channels used to purchase mobile phones. It...

The concept of the metaverse is entering mainstream conversation. This survey report focuses on consumers’ understanding of the metaverse. It...

The high take-up of unlimited data plans is making it difficult for operators to increase ARPU further. This report outlines the approaches that six...

This report provides an analysis of the trends in smartphone usage among consumers in Europe and the USA. It uses consumer survey data to assess the...

This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...

This report uses consumer survey data to provide an analysis of the customer experience of smartphone users in Europe and the USA. It includes...

This report focuses on how consumers engage with mobile financial services in Europe and the USA. It presents data on mobile payments, mobile...

This report highlights the business activities of 92 telecoms operators in 17 countries in Western Europe. The profiles in this report include...