Most operators aim to become ‘one-stop shops’ for SMEs by selling converged connectivity and IT services. However, their specific...

This report offers insights for operators that are thinking of increasing their prices in countries where inflation is...

The high take-up of unlimited data plans is making it difficult for operators to increase ARPU further. This report outlines the approaches that six...

This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Europe and the USA, as well as...

This report provides an analysis of the trends in smartphone usage among consumers in Europe and the USA. It uses consumer survey data to assess the...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

This report highlights the business activities of 79 telecoms operators in 16 countries in Western Europe. The profiles in this report include...

This report uses consumer survey data to provide an analysis of the customer experience of smartphone users in Europe and the USA. It includes...

This report focuses on how consumers engage with mobile financial services in Europe and the USA. It presents data on mobile payments, mobile...