Most operators aim to become ‘one-stop shops’ for SMEs by selling converged connectivity and IT services. However, their specific...

This report highlights the business activities of 92 telecoms operators in 17 countries in Western Europe. The profiles in this report include...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...

The high take-up of unlimited data plans is making it difficult for operators to increase ARPU further. This report outlines the approaches that six...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Europe and the USA, as well as...

This report provides an analysis of the trends in smartphone usage among consumers in Europe and the USA. It uses consumer survey data to assess the...

This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...

This tracker provides the financial and operational details for operators and connectivity disruptors that report IoT details...

Customised research into mobile loyalty, with recommendations and strategies to reduce churn, attract subscribers and increase...