This report examines the drivers and shifts in consumer spending on traditional pay-TV and streaming video services in Western Europe to 2028. It...

Telecoms operators offer a wide range of incentives to encourage their customers to purchase both fixed and mobile services in a bundle. These...

Operators are seeking new services and features to enhance their mobile propositions. This tracker provides insights into mobile plans worldwide and...

Millions of second homes are only seasonally occupied, but operators in markets such as Italy, Germany and Croatia are now capturing this opportunity...

Our survey of 19 500 respondents identified a high level of consumer interest in direct-to-device (D2D) messaging: between 62% and 95% of consumers...

This report uses consumer survey data to provide an analysis of the customer experience of smartphone users in Europe and the USA. It includes...

This report focuses on how consumers engage with mobile financial services in Europe and the USA. It presents data on mobile payments, mobile...

This report highlights the business activities of 79 telecoms operators in 16 countries in Western Europe. The profiles in this report include...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...

This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...