This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in Europe and the...

This report examines the drivers and shifts in consumer spending on traditional pay-TV and streaming video services in Western Europe to 2028. It...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...

This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Europe and the USA, as well as...

This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...

Our survey of 19 500 respondents identified a high level of consumer interest in direct-to-device (D2D) messaging: between 62% and 95% of consumers...

This report uses consumer survey data to provide an analysis of the customer experience of smartphone users in Europe and the USA. It includes...

This report focuses on how consumers engage with mobile financial services in Europe and the USA. It presents data on mobile payments, mobile...

This report highlights the business activities of 92 telecoms operators in 17 countries in Western Europe. The profiles in this report include...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...