Many telecoms operators are adding financial, health and utility services to their portfolios. Their hope is to increase their share of wallet among...

Operators looking to increase mobile revenue growth should consider D2D services. Our survey of 19 500 consumers worldwide identifies willingness to...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...

Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

Gain insights into worldwide deployments of private LTE and 5G networks using this quarterly...