This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...

Vehicles are becoming increasingly connected and satellite-enabled safety services are gaining strong consumer interest, yet willingness to pay for...

Operators must reconsider the role and value of their bricks‑and‑mortar stores because customers can increasingly complete tasks via digital...

Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...

This report provides key findings from consumer survey data from South Africa and gives an analysis at the operator level. It covers fixed broadband,...

Fixed–mobile operators are increasingly focused on fixed–mobile convergence (FMC) bundles because FMC customers spend more and churn less...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...

Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...

This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...

This report provides insights into respondents that take both fixed and mobile services from the same provider, compared with the respondents that...