The high prices that fixed–mobile convergence customers pay can put their retention at risk. Explore how operators can reward...
Operators must reconsider the role and value of their bricks‑and‑mortar stores because customers can increasingly complete tasks via digital...
Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...
Mobile service providers are introducing new services and features to enhance their propositions. This report outlines the pricing strategies that...
This report provides key findings from consumer survey data from South Africa and gives an analysis at the operator level. It covers fixed broadband,...
In this podcast, Research Partners Caroline Gabriel, Chris Baugh and Tom Rebbeck discuss the key topics that we will cover in our research in...
The fixed broadband market continues to grow apace. Emerging markets are buoying overall market growth, while developed markets continue to be...
Operators are seeking new services and features to enhance their mobile propositions. This tracker provides insights into mobile plans worldwide and...
All fixed–mobile operators are promoting (or are considering promoting) fixed–mobile convergence bundles. This dataset provides the...
Fixed–mobile operators are increasingly focused on fixed–mobile convergence (FMC) bundles because FMC customers spend more and churn less...
