All fixed–mobile operators are promoting (or are considering promoting) fixed–mobile convergence (FMC) bundles. This dataset provides the...
When bandwidth is no longer the constraint, experience becomes the differentiator. This is why policy makers need to shift their focus from speed to...
Mobile service providers in high‑income markets are struggling to grow mobile revenue with their traditional connectivity plans. Singtel’s new...
Digi announced a limited entry into the UK fibre market through the acquisition of a small operator in March 2026. Market conditions in the UK may be...
One of the most pressing challenges for mobile service providers is how to grow revenue from the consumer sector. At MWC26, operators showcased how...
The high prices that fixed–mobile convergence customers pay can put their retention at risk. Explore how operators can reward...
Operators must reconsider the role and value of their bricks‑and‑mortar stores because customers can increasingly complete tasks via digital...
Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...
Mobile service providers are introducing new services and features to enhance their propositions. This report outlines the pricing strategies that...
This report provides key findings from consumer survey data from South Africa and gives an analysis at the operator level. It covers fixed broadband,...
