This article outlines the key topics for the consumer and business services market for 2024, and discusses how our research will cover...

Most mobile-only operators are looking to launch fixed broadband services. This reports looks at the strategies that mobile operators can adopt to...

Apple will be adopting the GSMA’s Universal Profile for rich communication services (RCS) in 2024. This article explores the details of Apple's...

This report focuses on the usage of Meta-owned services (Facebook, Facebook Messenger, Instagram and WhatsApp) among respondents of Analysys Mason's...

Verizon and T-Mobile USA have both launched a new range of unlimited data plans. The aim of these plans is to encourage customers onto more premium...

In this podcast, consumer services experts Tom Rebbeck and Martin Scott discuss the potential impact of generative AI (GenAI) on telecoms operators...

This survey report analyses trends for Kuwait’s operators in the areas of customer satisfaction, customer usage and take-up of higher-value...

This article discusses why fixed–mobile convergence (FMC) customers are more likely to buy high-end plans and additional services and products...

Tom Rebbeck, Partner and head of Analysys Mason’s Consumer Services practice, and Stefano Porto Bonacci, Senior Analyst and expert in...

This article describes how telecoms operators are using GenAI today, but also outlines scenarios for the longer-term impact of this technology. The...