This dataset summarises the most relevant streaming video customer experience KPIs for major streaming video services in 19 countries based on...

Learn more about the data plans that consumers have and the relationship between data plans, usage and customer satisfaction (measured by Net...

This report provides insights into respondents that take both fixed and mobile services from the same provider, compared with the respondents that...

Fixed–mobile operators are increasingly focused on fixed–mobile convergence (FMC) bundles because FMC customers spend more and churn less...

The fixed broadband market continues to grow apace. Emerging markets are buoying overall market growth, while developed markets continue to be...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

This dataset provides data for around 200 telecoms operators in 32 European countries. It tracks over 25 metrics including the number of mobile...

This report examines the drivers and shifts in consumer spending on traditional pay-TV and streaming video services in Western Europe to 2028. It...