Consumer digital healthcare presents an attractive revenue opportunity for operators. However, many operators are unclear about which area of...
The COVID-19 pandemic has accelerated the adoption of consumer digital healthcare services and its adjacency to telecoms suggests that operators have...
Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...
This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in emerging...
Policymakers in some countries have concentrated on creating single wholesale FTTP networks. This article analyses how retail fixed broadband pricing...
Increasing fibre coverage and the growing demand for fixed broadband means that there are opportunities for operators EMAP. This report uses our...
Policymakers in some countries have sought to promote infrastructure competition and the deployment of overlapping FTTP networks. This article...
MTN and Vodacom in Africa have two different approaches to building super apps. One approach is built around payments, the other service is built...
This report focuses on how consumers in emerging Asia–Pacific engage with mobile financial services. It presents data on mobile payments,...
This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...
