Deutsche Telekom has achieved healthy revenue growth with its focus on B2B services closely adjacent to connectivity. However, it faces challenges...

Investment in FTTP infrastructure is still very high, but it appears to have peaked. Investment is shifting to new frontiers as fixed connectivity...

The number of digital transformations will increase as SMBs ensure that all IT can be remotely managed from the cloud, invest in managed connectivity...

Online channels and information play the biggest role in selling communications and IT services, but personal interaction remains important for many...

Millions of second homes are only seasonally occupied, but operators in markets such as Italy, Germany and Croatia are now capturing this opportunity...

This report provides an analysis of the digital experience of smartphone users in Europe and the USA. It uses consumer survey data to analyse mobile...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to fixed broadband customer experience in Europe and the...

This report uses our survey results to discuss how operators can effectively monetise high-speed fixed broadband packages and how improved speeds...

This report examines the drivers and shifts in consumer spending on traditional pay-TV and streaming video services in Western Europe to 2028. It...

Telecoms operators offer a wide range of incentives to encourage their customers to purchase both fixed and mobile services in a bundle. These...