This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...

Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

Budget and business plan reviews of mobile, fixed and cable integrated...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...