Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 83 countries around the...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

Gain insights into worldwide deployments of private LTE and 5G networks using this quarterly...

This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...

Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...

Home Wi-Fi quality is now a key driver of broadband satisfaction and loyalty. This report draws on our 2025 consumer survey to reveal how in-home...